When you need a repair, new equipment or general maintenance, you want to rely on professionals who know what they’re doing. We have over 100 years of experience providing HVAC and plumbing work, so no matter the service you need, we can handle the job. All of our plumbers and technicians follow the highest industry standards to ensure you get the best service possible.
Problem: Jason J., a Hugo resident, came home from work and noticed he wasn’t getting any hot water. Concerned and unable to fix the problem himself, he decided to contact a plumber to diagnose and fix the problem. Jason reached out to MSP because he had worked with us in the past.
Solution: We sent one of our plumbers, Mike, to inspect Jason’s gas water heater. Mike found that the burners were not working properly and that they needed to be replaced. After he diagnosed the problem, Mike gave Jason several different repair options with upfront prices for each. Once Jason decided to replace the burner, Mike got to work and fixed the water heater that same day.
“Last year I had an emergency and contacted another plumber. That plumber came out and quoted me $300, just to tell me what the problem was. Of course I got a second opinion and called MSP. They came out and told me the water heater was already on (I’m a new home owner and was anxious) and did not charge me a cent. Today, the plumber came out diagnosed the problem and sat down with me and my wife and explained 8 different options. He then left the room so we could discuss it. Wow!! What a difference and he fixed it in a timely matter. Very professional and I will definitely use them every time.” – Jason J.